Tag: chatbots

Prepare to Get Manipulated by Emotionally Expressive Chatbots

The emotional mimicry of OpenAI’s new version of ChatGPT could lead AI assistants in some strange—even dangerous—directions.

Ads in Chatbots Are Inevitable, Says This Marketing Professor

It's a pivotal moment in the development of chatbots--one that could be defined by spam.

The Complete Guide to Chatbots for Marketing

Chatbots in marketing are digital tools designed to simulate conversation with human users, primarily through text or voice interactions, to assist, engage, or provide...

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

After months of resisting, Air Canada was forced to give a partial refund to a grieving passenger who was misled by an airline chatbot...

ChatGPT vs. Gemini: Which AI Chatbot Subscription Is Right for You?

The problem with testing AI chatbot subscriptions like Google’s Gemini Advanced and OpenAI’s ChatGPT Plus is their generality. The same tool is used for...

Please Stop Asking Chatbots for Love Advice

As he sat down across from me, my patient had a rueful expression on his face.“I had a date,” he announced. “It didn’t go...

LaMDA and the Sentient AI Trap

Now head of the nonprofit Distributed AI Research, Gebru hopes that going forward people focus on human welfare, not robot rights. Other AI ethicists...

Can AI chatbots help fill the empathy gap?

Stressed out? Need to talk? Turning to a chatbot for emotional support might help. ComArtSci Associate Professor of Communication Jingbo Meng wanted to see just...

How To Use Chatbots To Grow Your Business

Some entrepreneurs can be intimidated by advanced tech. With AI-powered conversational interfaces seeing more use in sales and marketing, founders either have to dive...

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