Tag: freshworks

Nextiva Scores A $200 Million Goldman Investment, Plus More Customer Service Software News

Behind nearly every great act of customer service lies the support of great software. If you want to serve, engage, and retain the customers...

The Power–And Delicate Nature–Of Corporate Communications In The Wake Of COVID-19

The work undertaken by communications professionals has grown trickier in this unprecedented time; yet its power has grown as well. At its best, corporate...

On CRM: From Salesforce To Zoho, Which Of These 10 CRMs Is Really Best For Your Business?

Good CRM makes for happy customers. Getty You're looking for a CRM system for your...

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