AT&T Will Cut 3,400 Jobs, Shut Down 250 Stores

TOPLINE

AT&T is planning to cut 3,400 jobs and will be shutting down 250 stores across the country, as the company deals with the economic fallout of Covid-19.

KEY FACTS

The AT&T and Cricket Wireless retail store closures will account for the loss of 1,300 jobs, while the other layoffs will affect technical and clerical workers, the Communications Workers of America (CWA) — a union representing the company’s employees — said in a statement.

The wireless carrier told Forbes in an emailed statement that the store closures had been planned, but were accelerated by the pandemic and added that most store employees will be offered another job with AT&T, .

Laid-off workers will receive “severance incentives up to nearly $100,000” and company-provided healthcare for six months, the statement added.

In its statement, the CWA claimed that the job cuts were a signal that AT&T had acquiesced to demands laid out by activist fund Elliott Management which had disclosed a $3.2 billion stake in the company last year.

The company said it will cut more non-payroll workers, a majority of whom are outside the United States, than managers or union-represented employees.

The announcement of the layoffs takes place ahead of the company CEO Randall Stephenson’s planned exit next month.

Chief Critic

“If we are in a war to keep our economy going during this crisis, why is AT&T dismissing the troops?” said CWA President Chris Shelton. “AT&T could help lead the country toward recovery by partnering with its workforce to build next generation networks. Instead, the company is adding to the pain of the recession already underway,” he added.

Key background

Under outgoing CEO Stephenson AT&T had undertaken massive acquisitions including satellite TV major DirecTV and media giant Time Warner, which left the company with loads of debt. Those acquisitions have been scrutinized as AT&T’s satellite TV subscribers have plummeted. Elliott had pushed AT&T to divest these assets and lower its debt burden. But the company had added to its debt pile by taking out a new $5.5 billion loan in April to deal with the fallout of the pandemic and had signalled that layoffs could be coming.

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