Council Post: 15 Essential Business Metrics To Track

Measuring your organization’s performance requires thorough data collection and analysis. But with countless examples of business metrics, how do you know which ones are worth tracking? While the ideal combination of key performance indicators (KPIs) will depend largely on your individual business’ needs, there are certain metrics that are vital for companies across the board. Below, the members of Forbes Business Council share 15 KPIs every business should be tracking.

1. Manager-Employee Connections

This is one metric that needs the capacity of your managers acting in a trusting and connected manner when employees are having difficulties. How do they manage the soft end of employees’ needs? Retention and attraction are greatly hinged at this time on the capacity to connect on an authentic level. – Roxanne Derhodge, Roxanne Derhodge Consulting

2. Employee Engagement

Employees are the universal lifeblood of a business. The product or service can be excellent but unless the business is a one-person operation or has no competition, the engagement of employees will correlate to the output of the business. While being the most important, employee engagement ironically is also most often in the control of the business owner. – Charlie Ginzburg, Michael Page


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