What is Video-KYC? How to Avail the Facility to Sign up as a New Customer with Bank

Earlier, customers were required to visit banks for physical verification of documents. Later, the facility of digital KYC was introduced, but they had to go to banks to provide documents in physical form.

Under the video-KYC process, people are contacted by a bank officer through a live video call and they have to submit identity proof digitally.

What they have to do is, visit the bank’s website, share personal details and enable access to the phone’s location for video KYC. The turning on of location is required to prevent people outside India from opening a bank account.

Finally, after a conversation with a bank executive over video call, a bank account is opened and customers become eligible for availing various facilities.