Sundar Pichai Was Asked Why Google Steals Content From Honest Businesses And This Is What He Said

Pichai was also questioned on whether Google uses its web traffic data to identify competition and limit it. “Congressman, just like other businesses we try to understand trends from, you know, data, which we can see, and we use it to improve our products for users,” said Pichai.

There is the belief that Google is tailoring Search results to favour its own products of businesses that are comfortable in its walled garden. “Isn’t there a fundamental conflict of interest between serving users that want to access the best and most relevant information and Google’s business model which incentivizes google to sell ads and keep users on Google’s own sites?” asked Cicilline. Google firmly insists they do not alter search results to benefit them or any specific businesses. “We are focused on providing users with the information they are looking for,” said Pichai.

Google, at this time, stands accused of dampening innovation and new business growth. Google has also ensured that any new business that wants to figure prominently in Search results needs to pay Google a tax, is how Cicilline finished the closing remarks.