Windows 10 PCs Running on Version 2004 Having Issues With Factory Reset Option: How to Fix

Windows 10 allows users to restore a PC to its factory settings easily by using the ‘Reset this PC’ option. The option is mostly used when a system is facing performance issues, excess memory usage, or simply when the device is not being used anymore. However, PCs running on the Windows 10 May 2020 update (version 2004), have been reported to showing an error when resetting a PC. Microsoft says that there’s a problem with a certain hardware configuration that causes the feature to fail on devices running on Windows 10 version 2004.

While resetting the PC, Windows 10 computers running on version 2004 show a “There was a problem while resetting your PC. No changes were made” error that prevents Windows from completing the reset. Microsoft says that problems with certain hardware configurations cause this problem, and is recommending users to use the Deployment Image Servicing and Management (DISM) tool with Command Prompt to reset their Windows 10 PCs. The DISM tool allows Windows 10 Administrators to prepare, modify, and repair common system problems. Here is how you can factory reset your Windows 10 PC using the DISM tool: