New Orleans Restaurant Rigs Zipline To Safely Serve Its Fried Chicken

TOPLINE

New Orleans soul food mainstay McHardy’s Chicken & Fixin’ installed a DIY mini zipline on its counter so customers can get their orders of fried chicken, catfish and oysters while still practicing social distancing, as restaurants all over the U.S. try to keep their doors open during coronavirus crackdowns on businesses.

KEY FACTS

The homemade pulley system allows McHardy’s employees to bag up orders, attach them to a hook, and send them to customers standing away from the counter at a safe distance. 

McHardy’s has also implemented a system of taking customers’ credit cards and money without direct contact by using a long pole with a cardboard paper tray attached. 

They also taped squares on the floor to guide customers to stand far enough away from each other as they to order, pay for and receive their food.

McHardy’s joins restaurants nationwide in coming up with creative ways to keep businesses going during the coronavirus pandemic, when many restaurants have struggled to stay in operation and even shut for good.

Other restaurants have capitalized on long lines at grocers and interruptions in their supply chains to begin offering groceries to customers made up of goods from the restaurants’ own suppliers, often including basic goods.

Some restaurants that usually focus on dine-in experiences have turned to take out services for the first time—including exclusive New York City eateries like Williamsburg’s Peter Luger Steak House and Rao’s in East Harlem.

CRUCIAL QUOTE

“As a family, we made a decision to keep our doors open as long as we could, exercising good hygiene within the business as well as social distancing, so that we could keep some of [our] employees hired,” Alley McGilless, who helps keep the restaurant running, told WDSU.

KEY BACKGROUND

The restaurant industry is among those hit hardest by the coronavirus pandemic. In the first 22 days of March alone, American restaurants are believed to have lost an estimated $25 billion in sales and more than 3 million jobs. According to estimates from the National Restaurant Association, around 30,000 U.S. restaurants permanently closed down in March, with upwards of 110,000 more expected to go out of business for good in April. 

FURTHER READING

Popular New Orleans fried chicken restaurant creates a zip-line to get food to customers (WDSU)

RESTAURANT APOCALYPSE: More than 110,000 restaurants expect to close up forever in the coming weeks, with millions out of work and the industry’s future uncertain (Business Insider)

Closures, Takeout, and Relief Efforts: How Food Businesses Nationwide Are Handling Coronavirus (Bon Appetit

Coronavirus Pushes Restaurants Into the Grocery Business (Wall Street Journal)

Strange times call for unusual food deliveries as coronavirus changes the way NYC dines (New York Post)

Calling All New Yorkers Who Love To Eat: Here’s How You Can Save Local Restaurants, Jobs—And Feed The Hungry (Forbes)

Full coverage and live updates on the Coronavirus

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